Subscription terms
Last updated: 5 October 2026.
Provider: Mr Robert Thompson trading as TeamRates, Clay Tye Road, Upminster, Essex, RM14 3PL, United Kingdom. Contact: support@teamrates.co.uk.
Your plan
£9.99 GBP per month covers one owner account managing one club, with up to two teams. The subscription renews monthly until cancelled. The checkout shows the amount payable before you confirm payment. TeamRates provides hosted club management, player profiles, fixtures, ratings, a Locker Room and supported device notifications.
Cancellation and refunds
Cancel renewal through Manage subscription at any time. Your club remains available until the end of the paid billing period. Request cancellation and a full refund within 14 days of your first payment by emailing support. After that, unused time is not normally refunded, except where required by law or where we agree otherwise. Your statutory rights are unaffected.
Using your clubhouse
The owner must be at least 18 and authorised to act for the club. You are responsible for invitations, membership approvals, staff permissions and lawful use of player information and images. Do not upload material without permission, abusive or unlawful content, or sensitive medical information. Do not share owner credentials. TeamRates is a club management service, not an emergency or safeguarding reporting service.
The club data processing provisions form part of these terms.
Availability and storage
Use a supported browser and an internet connection. Phone notifications depend on device support, installation and permission. Service interruptions and maintenance can occur; delivery of every notification is not guaranteed. Media storage is for ordinary club use, not bulk file archiving. Existing upload size and daily limits apply.
After a subscription ends
Club access ends when the paid period expires, or if a payment fails and the subscription is no longer active. Contact support to request your club data or discuss restoring access. We keep inactive club content for 90 days, then delete it unless retention is legally required. Billing records may need to be retained longer.
Changes and problems
Contact support first if something goes wrong. Material changes to pricing or these terms will be communicated before they apply to a renewal. Nothing here excludes liability that cannot lawfully be excluded or limits consumer rights. These terms are governed by the law of England and Wales, subject to any mandatory protections that apply where you live.